FAQs

What programming languages does your platform support?
What resources are charged and how much do the cost?
What application servers and databases are supported?
Do you offer IPv6 support?
Can I cancel my account?
How secure are your credit card transactions?
In what timezone are start and end times on my billing and invoices?
What are the hardware specifications of your host machines?
What is Scaleforce's VAT Number?
Does VAT apply for European Union customers?
Can I provide access to my environments with my dev team?
Where is your Jelastic platform hosted?
Where are your offices located?
Can I run scheduled tasks?
Can I upload and edit files via the platform?
Can I access the servers via SSH?
Can I manage my servers using FTP / FTP-SSL (FTPS)?
Can I upload and deploy applications via the dashboard?
Can I deploy applications using git or svn?
How can I refill my account?